Legal Info

Terms of website use

Terms of Use

Your access to and use of www.marsglobemaker.com (the “web site”) are subject exclusively and strictly to these Terms & Conditions of Use. These Terms & Conditions of Use are a legal agreement between us and describe the terms and conditions applicable to your use of our web site and the services we offer.

Marsglobemaker.com rights

Marsglobemaker.com ("we/us") reserve the rights to:

Change or remove (temporarily or permanently) the web site (or any part of it) without notice to you and you confirm that we shall not be liable to you for any such change or removal; and/or change these Terms & Conditions of Use at any time, and your continued use of the web site following any change shall be deemed to be your acceptance of such change. It is your responsibility to check the Terms & Conditions of Use regularly for changes. If you do not agree with any change to the Terms & Conditions of Use you must immediately stop using the web site.

Intellectual Property

You acknowledge and agree that all copyright, trade marks and all other intellectual property rights in all material on the web site, the web site design, structure and graphics and all software and source codes connected with the web site shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us.

You acknowledge and agree that the material contained within the web site is made available for your personal non-commercial use only. You may only access, view, copy and/or print pages from the web site for the sole purpose of you evaluating whether to and/or placing an order with us. Any other use of the material within the web site is strictly prohibited.

Product Information

All images, photographs, descriptive matter, specifications and advertising on this web site are published for the sole purpose of giving an approximate idea of the goods and services available. They will not form part of any contract with you and no warranty or guarantee shall be expressed or implied in any contract with you to purchase any of the goods or services advertised or published on our web site.

Any prices displayed on this web site are in Euro. The prices exclude VAT unless otherwise stated.

Goods and Services

If we provide any goods and/or services to you outside of the European Union you will be responsible for paying any local sales tax and/or import duties arising at the delivery destination, which are not included in the price of the products.

Any orders you place with us will only be accepted and a contract formed once we have received payment in cleared funds. We will confirm our acceptance of your order on receipt of cleared funds by email (where a valid email address is provided).

We reserve the right at all times and at our sole discretion to refuse to accept any orders.

Your Warranties

You warrant, represent and undertake that:

You will use the Web site only in accordance with these Terms & Conditions of Use and only for lawful purposes and in a lawful manner; and all information which you provide to us is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to such information.

Limitation Of Liability

The Web site and its contents are provided to you on an “as is” and “as available” basis without any representation, term, condition or warranty being given in relation to the Web site and its contents including (but not limited to) implied warranties of non-infringement, compatibility, security, accuracy or any implied warranty arising from course of dealing or usage or trade.

In addition, we exclude any representation or warranty that the information and/or facilities accessible via this web site are accurate, complete or current, or that this web site will be free of defects including, but not limited to, viruses or other harmful elements.

You assume all costs and risks arising as a result of its use of this web site.

We make no warranty that the Web site will meet your requirements or will be uninterrupted, timely, or error-free orthat defects will be corrected.

We will not be responsible or liable to you for any loss of material uploaded or transmitted through the Web site and have no liability of any sort (including for negligence) for the acts or omissions of other providers of telecommunications services or for faults in or failures of their networks and equipment.

We will not be liable in contract, tort, negligence, for pre-contract or other representations (other than fraudulent or negligent representations) or otherwise out of or in connection with these Terms & Conditions of Use for: any economic loss (including without limitation loss of revenues, profits, contracts, business, anticipated savings, goodwill or reputation); or any special, consequential or indirect losses (however arising, including negligence) arising out of or in connection with your use of this web site.

Indemnity

You agree to fully indemnify, defend and hold us, our employees, and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any breach of these Terms & Conditions of Use by you or other liabilities arising out of your use of the Web site including your violation of any law or rights of a third party.

Severance

Each provision of these Terms & Conditions of Use shall be construed separately and independently of each other and the validity of any one part shall not affect the validity of any other part.

Law

These Terms & Conditions of Use shall be governed by the laws of Belgium and you agree to submit to the exclusive jurisdiction of the Belgian court.

The laws of your country may be different from Belgina law and there may be additional legal requirements for you to use our web site or services. You must comply with all applicable local and international laws, statutes, ordinances and regulations regarding your use of our web site and services and it is your responsibility to ensure that your use of our web site and services is legal.

Identity

MarsGlobeMaker.com is owned by Polymer Invent BVBA

email: This email address is being protected from spambots. You need JavaScript enabled to view it.

address: Vandendriesschestraat 25, box 4, 9620 Zottegem, Belgium

Company registration: BE 0847 834 735

Terms of Trade

Definitions

In these conditions unless the context otherwise requires:

  • Company means Polymer Invent BVBA representing MarsGlobeMaker.com.
  • Buyer means the person, or company buying the goods from the Company.
  • Products and/or services mean the products and/or services being purchased by the Buyer from the Company.
  • Contract means the contract between the Company and the Buyer for the purchase of the goods.
  • Date of the contract means where the contract arises from a quotation given by the Company, i) the date of acceptance of the order by the Company; or ii) where the contract arises from a quotation given by the Company, the date upon written notification of acceptance of the quotation is received by the Company.
  • Contract price means the price of goods as agreed between the Buyer and the Company.
  • Person includes a corporation, association, firm, company, partnership or individual. Quotation shall mean price on offer for a fixed term. Manager is the companies appointed decision maker.

Quotation

The Buyer may request a Quotation from the Company setting out the price and quantity of the Goods to be supplied. If the Quotation is acceptable to the Buyer, the Buyer may place an order within an acceptable timeframe.

Acceptance

If any instruction is received by the Company from the Buyer for the supply of products and/or services, it shall constitute acceptance of the terms and conditions contained herein. Upon acceptance of these terms and conditions by the Buyer, the terms and conditions are definitive and binding.

Terms and Conditions

These terms and conditions and any subsequent terms and conditions issued by the Company shall apply to all orders for the goods and the services made by the Buyer after the date and time at which these conditions are first delivered or sent by email or facsimile to, or otherwise brought to the notice of, any employee, staff member or representative of the Buyer. It shall be the Buyer’s responsibility to ensure that these conditions are promptly brought to the attention of the appropriate staff of the Buyer, and accordingly any order made by the Buyer after the date and time described above in this clause shall be deemed to be an acceptance of these conditions.

Price

  • The Price shall be as indicated on invoices provided by the Company to the Buyer in respect of products and/ or services supplied; or
  • the Price shall be the Price of the Company’s current Price at the date of delivery of any goods.
  • Time for payment for the products and/or services shall be of the essence and will be stated on the invoice, quotation, tender documents, work authorisation form or any other work commencement forms. If no time is stated then payment shall be due on delivery of any goods.
  • The Buyer agrees that the cost Price shall be determined by the Company, and shall take into consideration “one-off” costs such as design and production.
  • The Company reserves the right to implement a surcharge for alterations to specifications of products after the order has been placed.
  • Although we endeavour to be accurate with all product details and prices, if a product or price is incorrect due to a typographical error we have the right to refuse or cancel any order whether or not the order has been confirmed.

Payment, Late Payment, Default of Payment and Consequences of Default of Payment

  • The method of payment will be made by cash, or by cheque, or by bank cheque, or by direct credit, or by any other method as agreed to between the Buyer and the Company.
  • Subject to any provision to the contrary in the Contract, payment shall be received within 15 days of the Company’s invoice to the Buyer, which shall be issued promptly on or after delivery of the goods.
  • Late payment shall incur interest as set by the Company. This shall be payable on any monies outstanding under the Contract from the date payment was due until the date payment is received by the Company, but without prejudice to the Company’s other rights or remedies in respect of the Buyer’s default in failing to make payment on the due date.
  • Without prejudice to any other remedies the Company may have, if at any time the Buyer is in breach of any obligation (including those relating to payment), the Company may suspend or terminate the supply of Goods to the Buyer and any of its other obligations under the terms and conditions. The Company will not be liable to the Buyer for any loss or damage the Buyer suffers because the Company exercised its rights under this clause.
  • In the event that:
    • any money payable to the Company becomes overdue, or in the Company’s opinion the Buyer will be unable to meet its payments as they fall due; or
    • the Buyer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
    • a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Buyer or any asset of the Buyer; then without prejudice to the Company’s other remedies at law

the Company shall be entitled to cancel all or any part of any order of the Buyer that remains unperformed in addition to, and without prejudice to any other remedies; and all amounts owing to the Company shall, whether or not due for payment, immediately become payable.

Delivery

Time not being of the essence of the contract, delivery dates mentioned in any quotation or acceptance from or elsewhere are approximate only and not of any contractual effect.  The Seller shall not be under any liability to the Purchaser in respect of delay in delivery howsoever rising.

Governing laws

These Terms of Trade will be interpreted in accordance with applicable government legislation, which will have exclusive legal jurisdiction over any dispute in relation to the products and/or services or these Terms of Trade.

Dispute resolution

The Company will endeavour to resolve any dispute between the Buyer and itself without the need for Court proceedings. Any such attempt is without legal prejudice.

Reservation of title

Ownership and title of the goods remains with The Company until the purchased price and all other monies owing by the Buyer, under the contract or any other contract to The Company, have been paid in full.

Dispatch and shipping

Time not being of the essence of the contract, delivery dates mentioned in any quotation or acceptance from or elsewhere are approximate only and not of any contractual effect.  The Seller shall not be under any liability to the Purchaser in respect of delay in delivery howsoever rising.

Complaints

Complaints concerning the execution of the contract including visual damage and/or qualitative shortcoming of a purchased product at delivery, must be promptly, completely and clearly communicated to MarsGlobeMaker.com via email on penalty of expiring of any right.

MarsGlobeMaker.com shall respond to the complaint within a term of 14 days, starting from the receipt of the complaint. If a complaint has a longer processing time exceeding the term of 14 days, a receipt of notification will be communicated to the complainer including an indication when the complainer will expect of more detailled respons.

Privacy Policy

Privacy Statement

We will always protect your privacy and will only use the information that we collect about you lawfully and in accordance with governing law.

We will hold and transmit your information in a safe, confidential and secure environment.

The information we request from you is to ensure we provide you with excellent service, including regular updates regarding the Company and its Products.

Please note that we may also provide you with marketing updates by email if you order goods and services from us and include your email address as the means of contacting you. You will be entitled to opt out of such future mailings by notifying us that you do not wish to receive them.

We will need to ask you:

Your Name

Address

Phone Number

E-mail Address

We will never collect information about you without your consent nor would we sell or pass on customer information to other companies.

The information we hold will be current and accurate. You can email or write to us requesting to view the information. If you find any inaccuracies we will delete and/or correct it.

Any questions or comments regarding privacy are welcomed.

Cookies and other information that is automatically logged

Our web site uses cookies to keep track of your visits to our web site. We may also use cookies to deliver content specific to your interests and in the future, we plan to use cookies to make sure you do not repeatedly see the same advertisement and to save your password so you don't have to re-enter it each time you visit our site.

We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your details on our database.

Cookie Policy

What are cookies?

A cookie is a small packet of data, which is stored in the users browser, as requested by a website. The data file can be retrieved next time the users returns, thus allowing the site to identify the user as the is same person. This is useful when you need to remember the states of a someones previous activity when navigating separate pages. Examples of this is when logging in, saving items in a shopping basket, or simply saving a personal preference.

Cookies are regulated under the EU Cookie Directive.

Types of cookie

There are three main types of cookie:-

  • Session Cookie – These are cookies that only last for the duration that your browser window is open. They will expire as soon as you exit your browser.
  • Persistent Cookie – These last indefinitely and will only be removed from the users computer when either they are deleted by the user or when they expire as set by the website. This allows a website to detect return visits.
  • Third Party Cookies – first party cookies are cookies that are created on the same domain as the one you are visiting. Third party cookies, are the other hand, are set by a different website (such as an embedded advertisement). Most web browsers allow you to block these types of cookie.

How do I control my cookies?

In most cases browsers will offer a “do not track” option. By going to your browser settings you should also be able to delete cookies or refuse them altogether.

Strictly Necessary Cookies

The website wont be able function without these and so they are therefore required for the website to work at all. These types of cookie do not require consent and you should avoid disabling these types of cookie.

Functionality/Performance Cookies

Functionality cookies are used to save a users preference. This allows the website to be customised to the users choice.

Performance cookies are those that enhance your user experience. Benchmarking data provided by these types of cookies allow website operators to identify needs of improvement.

What cookies do we use?

We use the following cookies on this site:

Type                             Name               Purpose

Strictly Necessary         PHPSESSID     This is used an identifier for the users current session

Performance     Google Analytics          We use Google Anaytics as a benchmarking tool to review traffic on our website.

Complaints and Returning goods

Complaints

Complaints concerning the execution of the contract including visual damage and/or qualitative shortcoming of a purchased product at delivery, must be promptly, completely and clearly communicated to MarsGlobeMaker.com via email on penalty of expiring of any right.

MarsGlobeMaker.com shall respond to the complaint within a term of 14 days, starting from the receipt of the complaint. If a complaint has a longer processing time exceeding the term of 14 days, a receipt of notification will be communicated to the complainer including an indication when the complainer will expect of more detailled respons.

Returning goods

In accordance to the governing law, the customer has the right to abandon its purchase without any penalty. In order to submit this request for revocation, it is sufficient that the customer contacts customer service via This email address is being protected from spambots. You need JavaScript enabled to view it..

The customer has a period of fourteen (14) calender days from receipt of ordered goods to return to MarsGlobeMaker.com for restitution or changing goods. The customer must return the goods, at his responsibility and at his cost, in the original packaging, undamaged including delivery documents and all other accessoires to following address:  Polymer Invent BVBA, Vandendriesschestraat 25, box 4, 9620 Zottegem, Belgium.

Delivery Time

The delivery time is set to 10 days from date of ordering. However, since our Mars globes are handmade products and each product is unique, the actual time can deviate.

In that case, you will be notified and you have the possibility to renounce the purchase.